By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Concrete mixers

EPM46, EPM115, EPM180, etc.
Gas-fired heat guns

FA-50P, TT-15S, etc.
Fuel-fired heat guns

FA-45K, FA-125K, FA-210K, etc.
Alternators

GS-10-230, GS-500-400, etc.
Generators up to 10 kW

KDE3500E,EPD2800E,EPG2500P, etc.
Generators over 10 kW

KDA19EAO, KDA20SSO3, etc.
Engines for generators

KM2V80, ED480, etc.
Marine engines

WD615, 6170, 8170, etc.
Engines for trucks

WP10-Bus, WD615-Truck, etc.
Engines up to 10 hp

DH178, ED186, KG200, EP168, etc.
Infrared heaters

WKH110, PFA-60K, CAMP-25, etc.
Welding units

EPDW190E, KDE6500EW, etc.
Power plants on the chassis

30GFT-992, 100GFT-992, etc.
Diesel motor pumps

KDP30, KDP40, TPD78, etc.
Petrol pumps

PG36, PG60, PG96E, TPG80, etc.
High pressure washers

PWG170, PWG205, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for ELEKON products.

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Guarantees & Return Policy

All ELEKON products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

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